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Upstatement Case Study: The Trace


This is the official case study from Upstatement. I did not write this. It is included here for posterity, as Upstatement changes them sometimes. Original Source

The Trace is nonprofit, nonpartisan newsroom that reports on gun violence in America.

We worked with their team to relaunch their brand and editorial platform — resulting in a new user experience and WordPress implementation that balances editorial flexibility and user centered conversion opportunities.

What We Did
Art Direction & Brand Design
Audience Engagement Strategy
Content & Product Strategy
Editorial Tools
User Experience Design
WordPress Development

What We Made

Leveraging the Brand
As The Trace established itself over the past few years, it’s gained authortity and recognition in the quality of its journalism. It was clear that the format of the site needed to support an evolved editorial strategy around investigations and in-depth reporting across topic areas. We built tools to support their growth in newsletters, data visualizations and longform articles.

Upstatement’s work gives us precise editorial control for rich storytelling and reader engagement. Our stakeholders loved the seamless process, thoughtful collaboration, and speedy development.” Miles Kohrman The Trace

Evolving the Reading Experience
This engagement represents a radical shift in design and user experience, and realized The Trace’s editorial goals while being respectful of the sensitive — and often emotional — subject matter. We helped think about how this new Trace should feel to site visitors, and built on its information-driven, non-partisan ethos. Upstatement focused on the article pages, since that’s where over 94% of site traffic comes from. We also redesigned their homepage to be topic-oriented: prioritizing depth over recency. Persistant calls to action help turn visitors into regular readers, and regular readers into paying members.

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